Complaints and Returns:
We only accept returns after consulting us by phone.
Complaints must be made within 8 days of receipt of the instruments; we cannot accept deliveries that have not been prepaid.
All our instruments are handmade, have been manufactured to the highest quality standards in the respective locations and were chosen with great care. Therefore, slight deviations in colour and shape of the instruments from the items pictured here are normal and do not pose a quality infringment or reason to return.